So I did this thing and bought a kit from Geeks and put it together myself. Everything went according to plan; no obnoxious buzzing, no burnt wire smells. In fact, it seems to be running W2K just fine. I haven't put much else on it yet, because i'm still having trouble with the ethernet card.
BUT, I do notice that, whenever it starts up, there is the brief message "No drive is attached to the fasttrack controller. The BIOS is not installed." It quickly goes away and then W2K starts up.
There is no SATA drive attached to the fasttrack, true. So I figured that the two messages were unrelated, or related but inconsequential. But yesterday I finally get a reply back from Geeks tech support saying simply, "It seems that you recieved a defective kit, I have set you up for a RMA."
Wha??? No further explanation, although I've asked for more. So, WTF? How did my BIOS not get installed? Why can't I install it with tech support's help? Do I seriously have to send back my whole computer? If anyone can enlighten me to the importance of having the BIOS installed, it would help me deal with the geeks.
And could this BIOS problem be affecting my wireless ethernet card?
BUT, I do notice that, whenever it starts up, there is the brief message "No drive is attached to the fasttrack controller. The BIOS is not installed." It quickly goes away and then W2K starts up.
There is no SATA drive attached to the fasttrack, true. So I figured that the two messages were unrelated, or related but inconsequential. But yesterday I finally get a reply back from Geeks tech support saying simply, "It seems that you recieved a defective kit, I have set you up for a RMA."
Wha??? No further explanation, although I've asked for more. So, WTF? How did my BIOS not get installed? Why can't I install it with tech support's help? Do I seriously have to send back my whole computer? If anyone can enlighten me to the importance of having the BIOS installed, it would help me deal with the geeks.
And could this BIOS problem be affecting my wireless ethernet card?
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Re: "The BIOS is Not Installed"!
Thu, May 10, 2007 - 11:50 AMYour computer has more than one "BIOS"; items like hard drive controllers and ethernet cards can have their own. In this case it just sounds like the FastTrack card is not enabling ("installing") its SATA BIOS at boot up time, simply because it doesn't need to. This does not really look like an error message at all to me.
On the other hand, if you're unable to get some component of the system to work, and if your vendor says they have seen the problem before, maybe it is related after all.
If you believe them and decide to return components, I would think you might want to return the motherboard, hard drive controller, and/or network card - probably not the whole system. -
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Re: "The BIOS is Not Installed"!
Sun, June 10, 2007 - 9:34 AMMay I post here about a bios issue or should I start a new thread?
I have been given an HP computer. It's only 3-5 years old and seems worth fixing.
The hard drive is deleted so it says, "operating system not found"
I'm trying to use my XP disc to re-format ( I can do that right?).
It seems like it's going to work until partition time. Do I need to create a partition for the operating system or doesn't it do it on its own?
Anyway, after the initial set-up I click 'enter" to format and it comes back with the blue warning screen
1. Drivers 0x0000008E
2. Bios "Disable memory options chaching or shadowing"
3. setupdd.sys mentions a few things about the address and stamp date
I can't get into the bios at all. It always goes to the black screen and says "operating system not found".
I can't even find a brand name and specific number for the motherboard. I assume it's a Foxxcon since HP uses their m/b's. Obviously, I have no motherboard utilities disc for this.
What do I do? It seems like it could be a great system - it has a 60 G HD and a 64 bit processor -
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Re: "The BIOS is Not Installed"!
Sun, June 10, 2007 - 10:43 AMDoes the system tell you how to enter the bios? If you're seeing the message "operating system not found", you've gone way past the point of entering the bios (CMOS). You have to do that when the computer first boots up. Usually you hit ESC, DEL, or F3 immediatly after the POST to enter the BIOS. (If I don't get clear instructions on which key to push, I start pushing each one in rapid succession) -
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Re: "The BIOS is Not Installed"!
Sun, June 10, 2007 - 11:45 AMThanks Lee,
That's what I thought too...I've hit F-8,9,10,12 & delete to enter the bios. It has never told me how to enter bios. I'll try "esc" & F-3
Even after trying all these things to enter bios - it still comes back to say "operating system not found" on a black screen.
What's up with that? If I do find a way to get into the bios I should try to set it to default settings, right? -
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Re: "The BIOS is Not Installed"!
Sun, June 10, 2007 - 12:02 PMOk, for the HP's I'm pretty sure you have to hit F2 just after you cycle on the power in order to enter the BIOS. However, I don't think fishing around in there is going to do a lot of good. If you're getting a BSOD with a bunch hex address stamps, that could be some kind of memory issue or you could have a slightly wonky OS disc. Do you know for sure that the disc is good? If so, try unplugging the box from the wall and pulling the CMOS battery, let the BIOS clear. Pop it back in, plug it in, power it up and go into BIOS to reset your time/date settings. Re-initiate your format/reload sequence and see what happens. You could also try downloading a copy of memtest and running it provided the box has a floppy drive to boot to; just to see if any memory error come up.
Hope something there helps. Good luck. -
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Re: "The BIOS is Not Installed"!
Sun, June 10, 2007 - 2:44 PMCMOS battery...I've seen that done before. All I have to do is pull it out and wait like 2mintues and put it back in again, right? Which one of those little things is the CMOS battery?
Thanks Allen -good Idea -
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Re: "The BIOS is Not Installed"!
Sun, June 10, 2007 - 4:23 PMGo to the library
Check out "computer repair For Dummies"
Look at the picture. It's a flat, round battery. They all look alike.
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Re: "The BIOS is Not Installed"!
Sun, June 10, 2007 - 7:33 PMokay, pulled the battery. I was able to pull up the "set up" and re-set the time & date. LOL, F-1 gets you into the bios!!!
Turns out it's from 2002, Intel 2.0 Celeron, " Phoenix bios 4.0 " and that the "CMOS checksum bad - default config used"
When I try to format with XP, I still have the same blue screen saying a problem has been detected...
It mentioned to disable the driver or check for updates. Check for bios updates.
It said to disable the bios memory options caching and shadowing. It says re-start & goto F-8 for adv. start up options and to go into safe mode if necessary...
- F-8 never worked and I couldn't find any of those options when I did get in with F-1. Nor could I find safe mode.
How can I update? I can't even get to format the operating system?
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Re: "The BIOS is Not Installed"!
Sun, June 10, 2007 - 8:28 PMChopper, I've done SO many of these types of installs on packaged systems and had to deal with those errors. It's mind boggling how much can go wrong. Nine times out of ten, it's trying to load a generic driver for either a video card or an HID (human interface device) that's causing an IRQ (interrupt request) conflict. You'll want to go into the BIOS and simply reset to default settings. If it's Phoenix BIOS then it will probably be labeled "Load Default Settings" and will prompt for a Y or N. Then, make sure that you save and exit before rebooting. Also, if the hard drive has had anything on it, previously, the boot routine is, more than likely, pointing to an operating system that simply isn't there, any more. Make sure that you're booting from the CD-ROM drive and it should load the Windows setup files to active memory and go directly into the Windows setup routine (a deceptively blue screen, by the way) and allow you to begin the process of deleting the active partition on the hard drive before formatting and copying the rest of the Windows setup files.
One last thing. If you have a single hard drive and another device (either another hard drive or a CD-ROM or CD-R/W) on the same EIDE cable then you have to make sure that they're not both set to Master/Slave. I find it easiest to just make sure the jumper on the back of the drive is on CS (cable select) and let the motherboard figure it out.
Love and light,
Rev
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Re: "The BIOS is Not Installed"!
Sun, June 10, 2007 - 8:40 PMChopper,
F8 and adv. options aren't going to be available because you don't have a viable OS on that box yet. Go with what Rev's saying. Set your BIOS to default. Check your boot settings and make sure that the box is booting to the optical drive first and see what comes up. Hopefully it'll boot to the cd and you'll be in business. -
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Re: "The BIOS is Not Installed"!
Sun, June 10, 2007 - 9:52 PMokay,
I've done much of what rev. mentioned.
"the Windows setup routine (a deceptively blue screen, by the way) and allow you to begin the process of deleting the active partition on the hard drive before formatting and copying the rest of the Windows setup files. "
This is where it stops on me every time. It asks me to format and something about a partition and I just click enter and THEN, I get the problem page. I'll triple check the boot order and other things mentioned here...anything else I could be missing?
Thanks for the help. I can't do this without you guys -
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Re: "The BIOS is Not Installed"!
Sun, June 10, 2007 - 9:59 PMMake certain to delete any active partitions first, start with completely unpartitioned space, then create a new partition (probably using the max amount of space, unless you have some need of more than one partition). If there are existing partitions with data on them, your install can get messy. -
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Re: "The BIOS is Not Installed"!
Sun, June 10, 2007 - 10:06 PMI don't know much about creating partitions. I was assuming that Windows XP would take care of all that on its own. Only one partition comes up during this process and it seems to be the entire 60G hard drive (58G shows up here). I simply clicked enter to format the only partition that came up - is this the right thing to do or no? -
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Re: "The BIOS is Not Installed"!
Sun, June 10, 2007 - 10:22 PMNo. Delete the partition first, then re-create it. That way, any formating issues are eliminated. -
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Re: "The BIOS is Not Installed"!
Sun, June 10, 2007 - 10:24 PMLet me qualify that before everyone screams...
If you know what you're doing, you can install on an existing partition. But if you don't know what you're doing, overwriting an existing partition is just asking for trouble. Delete it and re-create a new one. Save yourself the headache.
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Re: "The BIOS is Not Installed"!
Mon, June 11, 2007 - 12:16 AMOk,
You should be seeing a screen that lists the partitions available. Hit "d" to delete it. Then hit "c" to create a new partition. By default the OS will create the maximum size partition the hdd will allow. I'd stick with that for your purposes. Hit enter to format. Tell it to do a full format using NTFS. It'll probably prompt you to hit "L" to continue. Tap "L" and cross your fingers. That's all given that I'm remembering the procedure dead on. It's been a little while. Regardless, the steps are the same, a couple just may be a bit out of order.
Best of luck. -
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Re: "The BIOS is Not Installed"!
Mon, June 11, 2007 - 6:54 AMI think you have to tap "L" to confirm deletion of the partition. So it's "D", then "L", then "C".
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Re: "The BIOS is Not Installed"!
Mon, June 11, 2007 - 7:59 AMYep, Lee's got it. D-elete, L-ose all information, C-reate new. There should be four choices for what new partition to create. I recommend choosing the NTFS quick format option. Otherwise you'll be waiting for an hour while Windows setup does a full disk check. The quick format simply blows the partition, creates a new one and then set the file structure, as though it were a new drive. Doing the long format is, typically, only necessary when you've used the drive as a multi-boot and you're worried about remaining boot sector information from incompatible OSs, like Linux, that doesn't play well with the Windows boot sector.
Once the installation files are copied it should boot into the Windows setup from the hard drive (showing a graphic user interface or GUI) and you should be home free. Once Windows is installed I recommend immediately pulling up the System Properties from Control Panel, going into the Device Manager (from the Hardware tab) and loading the rest of the drivers that Windows couldn't load automatically. If you have an internet connection (like cable or DSL) make sure that it's working first and then you should be able to get the latest drivers online.
Welcome to the magical, mystical world of systems building. Fun, huh?
Love and light,
Rev -
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Re: "The BIOS is Not Installed"!
Mon, June 11, 2007 - 9:16 AMThanks, I'm about to do all of these recommendations now. Usually, I have my experienced cousin to help me but now I'm out of town and on my own. I seriously could not do this without you guys. Thanks big time. This will be my first format on my own without help. -
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Re: "The BIOS is Not Installed"!
Mon, June 11, 2007 - 11:26 AM"If you have a single hard drive and another device (either another hard drive or a CD-ROM or CD-R/W) on the same EIDE cable"
- thanks for that tip - I checked & everything has its own IDE cable.
Okay, I've re-set default settings and when I goto "D" to delete the partition it says...
"unable to perform request - contains temporary setup files required to complete install"
Now what? It takes me back to the same blue screen saying a problem has been detected as per above. I only get one option for the partition - to continue, delete or exit. I don't even get to attempt the quick format.
Where's the best place to goto for "Phoenix 4.0 BIOS driver updates"?
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Re: "The BIOS is Not Installed"!
Mon, June 11, 2007 - 8:28 PMSounds like there's a factory restoration partition, which you can leave alone. It shouldn't be too big, and if you hit the right button on startup, it may take you straight into a re-install program without having to deal with the rest of this. (I can't remember off the top of my head how to do a restore on an HP)
What does the drive info say about how much free space you have and how it's partitioned? If there are more than one partitions (which it sounds like) then you can delete all of them (except the emergency restore partiton) and re-partition the rst of the drive and set up on that one big partiton. -
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Re: "The BIOS is Not Installed"!
Tue, June 12, 2007 - 1:01 PMSo I can get into the "Windows Setup" blue screen where Setup is loading files.
After that, I get to the "Welcome to Setup -" where it says:
This portion of the setup program prepares Microsoft windows XP to run on your computer.
* to set up windows now, press enter
* to repair a windows XP installation using recovery console, press R.
* to quit set up without installing windows XP, press F-3
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I've tried both enter & R. when I hit enter it gets me a partition size of 58,642 - I enter to format and end up at that same problem page above.
R. gets me to the recovery console where it says:
"The path or file specified is not valid"
C:\>
Now what? -
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Re: "The BIOS is Not Installed"!
Tue, June 12, 2007 - 1:27 PMSomething in the BIOS isn't right. Rev. mentioned not having the HD and CD/DVD on the same master/slave IDE etc. I have 3 separate IDE cables, one for each. However, in the BIOS I have
* main
Primary master Maxtor HD
primary slave [none]
secondary master [comb] CD/DVD
secondary slave [none]
* advanced
plug and play OS [yes]
reset config data [no]
local bus adapter IDE adapter [ both]
large disc access mode [DOS]
Legacy USB support [auto]
* boot priority
CD-ROM
HD
removable devices
network boot -
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Re: "The BIOS is Not Installed"!
Tue, June 12, 2007 - 1:44 PMAs for the partitions, it says:
* to set up Windows XP on the selected item, press enter
* to create a partition in the unpartitioned space, press C
* to delete selected partition, press D
--------
58642 MB disc at Id 0 bus 0 on atapi
(setup cannot access this disk)
========
What's up with that? When I pres "C", nothing happens, it won't work. anything else takes me to the problem page mentioned above. -
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Re: "The BIOS is Not Installed"!
Tue, June 12, 2007 - 10:47 PMThere appears to be a communication error between the hard drive and the motherboard, or the drive is toast. What it means is, the computer can't write to the disk.
Things to check:
makce sure the drive is set to master or single disk (jumpers on the drive)
The IDE cable is good
The cables are plugged in correctly.
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Re: "The BIOS is Not Installed"!
Tue, June 12, 2007 - 11:08 PMOk, hold on. At the window where it says press enter to set up windows or R to repair - hit the ESC key. That should take you to a page that lists the current status of the partitions on the hdd. Nuke the big partition: D then L then C. Cross your finger 'n toes and pray to the PC totem.
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Re: "The BIOS is Not Installed"!
Tue, March 18, 2008 - 7:44 AMI damn,
I'm stupid!
I forgot to mention all the BIOS changes you might need to make, but I'm sure the other guys here will guide you through that!
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Re: "The BIOS is Not Installed"!
Tue, March 18, 2008 - 7:43 AMI had the very same error message with my PC, mostly after windows would boot. then It occasionally gave me the no OS message, and sometimes no BIOS.
But before you read on and think, right, "I'll copy this guy", don't! Seriously! Go through a checklist first, look stuff up according to what you see, research it, analyze, and use a process of elimination! Don't just destroy and rebuild!
it's either a Hardware problem from one of your components, outdated drivers or System/Hardware BIOS/Firmware, or you hard disk drive is on it's way out! If it's louder than usual, then it's probably scratching itself to death or something like that! it could be
I'm not sure what solved it, but I took down and searched forums vie Google for the various BSOD errors that I saw online. I read that the best thing to do was using trial and error by removing all hardware (PCI Sound Cards, Extra Drives, Network cards, USB docks, etc) except the essentials, for example my Graphics card, which was needed to stay put as it's not built in on my PC.
It's all good and well to try this first, but I recommend putting down on paper everything you do and see to back track just in case, and to help you pinpoint the problem, even though I just used my memory... no not RAM, my brain! And of course backing your game saves, your "c:\documents and settings" folder, program settings and stuff like that.
I just kept rebooting with different hardware installed (or removed) every time I booted again after any familiar errors occurred. So I'd try various configurations with the hardware.
For me, It seemed to be a hardware problem, that's what the forums said, so I used a different Hard Drive, and, because my Graphics card has no fan built in, I checked the heatsink and nearly evaporated my finger! So I used a system exhaust fan underneath it.
System Exhausts are cheap to buy from most decent PC hardware shops. They fit in the card bay and connect to the Hard Drive/CD Drive power connectors. Don't worry about losing a socket though, it is a throughput socket so you could still use two optical Drives and Hard Disk Drives together!
My PC uses an MSI Motherboard, and thankfully these guys have a nice idea which makes it easy to upgrade it's internal chip stuff, AKA Firmware/The technical term is BIOS.
But anyway, it's called Live Update 3, and it works a treat, well at least it did, when it worked after re-installing windows on the swapped over Hard Disk Drive (the other disk really didn't want to be formatted most of the time, and when it did, installations crashed, so, yeah, that could well have been the problem in hand.
So, OK, the updates worked, then I installed Anti "spy ware" and "Anti virus" stuff (I recomment AVG and Spybot), oh and a firewall, because as you might know, using Internet Explorer after installing XP makes your PC very very vulnerable, like a newborn baby!
Next, was the Graphics Drivers, most important, these count for many system errors and crashes these days, my dad told me, and it's so so true! Then after "Windows Update"-ing windows (yawn), I was away!
I think my biggest mistake was not doing a regular Hard Drive "Defragment", and not downloading Download.com's update checking utilities and/or Driver/Software update Email notifications, it may have saved me more time before I got into this mess!
I'm not saying anyone with this problem didn't, but I do suggest you take in my advice in the second paragraph up there!
Good luck and may we all one day have a Quad Core, Dual Socket, Toy Story type Graphics PC this Christmas!
>.< God, give me more money, now!
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Re: "The BIOS is Not Installed"!
Tue, March 18, 2008 - 7:45 AMI damn,
I'm stupid!
I forgot to mention all the BIOS changes you might need to make, but I'm sure the other guys here will guide you through that!
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Re: "The BIOS is Not Installed"!
Tue, March 18, 2008 - 7:49 AMOh and RMA means they are going to send you a new PC Rig, and arrange for you to send them back your broken one!
I know this because I was given a faulty Bluetooth headset, even the replacement was, of all things, it was a Jawbone, dissappointed was less than what I felt! Well, not they know that I have two broken headsets, they are arranging an RMA with me.